Notice: iPad/iPhone WiFi Issues

If you are using iOS 15 or later on your iPad/iPhone and experiencing problems connecting to WiFi devices, please see these Instructions.

Apple iPad/iPhone WiFi Disconnects With KSNTek PPUs

Last Updated: 6 December 2024.

Overview

In recent versions of iOS (18 or higher), some users of KSNTek PPUs have reported occasional WiFi disconnects. The disconnections usually occur every 10-15 minutes and require user interaction to rejoin the WiFi network. According to KSNTek, the problem is resolved by resetting the iOS Network Settings. Please see the instrutcions below:

  1. Go to iOS Settings
  2. Select General / Transfer or Reset / Reset / Reset Network Settings
  3. At this point, you may wish to restart your iPhone/iPad.